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Mike Bisping
Mike Bisping is
Director of Customer Relations for
NorthstarMLS,
overseeing customer service and rules compliance. Mike started his career
as a manager at the American Arbitration Association where he spent 8
years managing the Minnesota Supreme Court’s insurance arbitration
process.
He followed up
the rules experience with 9 years at the American Academy of Neurology. As
Director of Membership, he worked on international recruitment and
retention of 19,000 members, perfecting the art of the customer service
development plan.
Mike’s employment at NorthstarMLS has greatly improved his
relationship with his family. With a broker father, agent mother,
mortgage officer sister and contractor brother, he is happy to no
longer be excluded from family outings.
MLS – New Faces/New Perspectives
The definition of insanity is
to keep on doing the same things, the same way with an expectation of
a different outcome. MLS’s across America and Canada are seeing young
blood enter the industry and these “new faces” come with experience
and skills honed in other parts of the economy that allow them to make
informed contrasts and to reference the best practices of “different
worlds”. Led by Marilyn Wilson, Partner in WAV Group, a leading
industry consulting firm, this session will bring forward observations
and recommendations from:
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Laura Cochran, VP of Marketing at MRIS
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Mike Bisping, Director of Customer Relations
at RMLS of MN, Inc
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Anne St. Dennis,
Manager, IR & SC, Montreal RE Board
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